Purchase Process
1. Selection of CNC machine tools
Before purchasing, you need to understand some key specifications of CNC machine tool models to meet the needs of your production process. Please refer to several basic questions to improve the correctness of your selection:
1. The size of the workpiece
If the workpiece is 1300*2500mm, you need to choose the CNC machine tool model with the worktable greater than or equal to 1300*2500mm, such as Yanfeng 1325 aluminum plate engraving machine, 1325 woodworking engraving machine, 1325 wood mold engraving machine, 1325 foam engraving machine, 1325 Five-axis engraving machine, etc.
2. The material of the workpiece
Such as aluminum plate, wood, foam, steel, iron, aluminum alloy, ceramics, glass, etc.
3. Whether there are precision requirements
The accuracy of CNC machine tools is divided into positioning accuracy and repeatability. Generally, the accuracy that users refer to is usually positioning accuracy.
4. Processing procedures of Yanfeng CNC machine tools
Yanfeng CNC's CNC machine tool products, different models have their own different processing procedures, please refer to the operation manual.
5. Other configuration requirements for CNC machine tools
If you have special requirements for configuration and have a certain budget, we can also increase or decrease the configuration on the premise of meeting your processing requirements and ensuring the quality of CNC machine tools, and recommend models that are more suitable for your company.
2. Product consultation
Regardless of whether you can determine the model of the product you need, you can call Yanfeng CNC sales phone: 139-2587-6851, Yanfeng CNC will serve you wholeheartedly.
We are the priority department of Yanfeng CNC. Your needs can be transferred to the business manager of the corresponding area faster and more directly, and the regional business manager of our company will contact you. If there is any intention to talk to the upper management of the company, we can transfer it to the leadership at the first time.
In addition, in addition to understanding the products through telephone consultation, you can also view the detailed parameters of the CNC machine tool models through the product and solution column of this site. You can know the specific parameters, specifications and application examples of all models without on-site inspection. . Save time, don't worry!
3. Quotation method
After determining the product model and requirements you need, please inform the online customer service or leave a message with the following information, and then the sales manager in the corresponding area of our company will quote you.
1. The full name of your company:
2. Your name:
3. Your mobile phone number:
4. The machining center model/processing requirements you need:
5. The region where your company is located:
4. Confirm the purchase
1. The contract comes into effect
Your order will be tracked and processed by the full name of the sales manager serving you. Yanfeng CNC will provide you with a clear and efficient sales contract, which will be signed by the person in charge of your company's procurement and will take effect after receiving a certain amount of money as a deposit.
2. Production arrangement
After receiving the contract and placing the order from the regional sales manager, Yanfeng CNC will start the system material preparation program to schedule production.
3. Delivery
The production is completed, and the delivery process is entered. Yanfeng CNC will arrange logistics and delivery immediately, all you have to do is to wait patiently for the machine to come to your door
4. Acceptance
Please keep your mobile phone open during the day, so that the freight company can contact you for delivery. After receiving the machine, please check:
1. Whether the outer packaging is damaged, whether there is rain or water immersion, and whether the goods are damaged;
2. Check the product model and quantity, as well as accessories;
If the above situation occurs, please take a picture and contact the sales staff in time.
5. Installation, commissioning and after-sales service
1. After the arrival of the machine tool equipment, our company will arrange technicians to install and debug it. After installation and debugging, you need to check the machine tool.
2. If the machine tool equipment is delivered to the buyer's factory within 30 days, if the installation and debugging work cannot be carried out due to the buyer's reasons, it will be deemed to have passed the acceptance.
6. Training
In order for you to use machine tools for production more efficiently, after the acceptance of the machine tools and equipment, our company's technicians can conduct operation training for your company's employees.
7. Maintenance
From the date of acceptance, the machine tool will be guaranteed for one year free of charge. During the warranty period, if the equipment fails to work normally, the seller will send an after-sales engineer to the buyer's factory to deal with it within 24 hours after receiving the buyer's notice (extended on holidays). If the damage is caused by proper use, the cost of parts will be charged. After the warranty period expires, only travel expenses and parts fees will be charged for the repair of the machine tool.